Privacy Policy
Last updated: January 2025
1. Introduction
Hao Hao Xue Xi AI (“we,” “our,” or “us”) operates the HaoHaoXueXi platform and related services (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect:
- Account information: When you sign in (e.g., via Google), we receive your email address and profile information provided by the authentication provider.
- Payment information: Subscription payments are processed by Stripe. We do not store full payment card details; Stripe handles payment data in accordance with its own privacy policy.
- Usage data: We may collect how you use the Service (e.g., pages visited, features used, progress) to improve the product and troubleshoot issues.
- Communications: If you contact us (e.g., feedback or support), we may keep records of those communications.
- Cookies and similar technologies: We may use cookies and similar technologies for session management, preferences, and analytics.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Authenticate your account and manage your subscription
- Process payments and send related communications
- Respond to your requests and support inquiries
- Send service-related notices (e.g., security or policy updates)
- Analyze usage to improve content and features
- Comply with applicable laws and protect our rights
4. Sharing and Third-Party Services
We may share your information with:
- Service providers: We use third-party services to operate the Service (e.g., hosting, authentication, payments, email, AI features). These providers process data on our behalf and are contractually required to protect your information.
- Legal requirements: We may disclose information if required by law, court order, or government request, or to protect our rights, safety, or property.
We do not sell your personal information to third parties.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data by contacting us.
6. Security
We implement reasonable technical and organizational measures to protect your personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Correct or update your data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
To exercise these rights or ask questions, contact us at hr@chinesecommunity.ai.
8. Children
The Service is not directed at children under 13 (or higher age where required). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.
9. International Transfers
Your information may be processed in countries other than your own. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date. Continued use of the Service after changes constitutes acceptance of the revised policy.
11. Contact Us
For privacy-related questions or requests, contact us at hr@chinesecommunity.ai. You can also visit our Contact page.